Workshop Schedule
Customers
Pre - Book your seat
Please pre-book your seat well in advance (30 days before the event).
MunComp Systems reserves the right to cancel any of the events if adequate seats has not been booked.
No cancellations will be accepted less than 5 days before the event
Please phone +27 (12) 348 5622/348 0367 (Renette) for your booking arrangements.
Workshop dates for 2015
Workshops | Proposed Date | Time required | Venue |
Basic Training: Records/ Archives: Main Menu, File Plan, Indexing, File Distribution, Correspondence Out, Cheque/Invoices Received, Faxes Received Electronically, History, eMails, File Content, Memo's and Messages, Task Manager, Documents Setup, Customer List & Sms's. Registers Miscellaneous On-line webhelp | Monday, 20 August 2018 | 1 Day | Pretoria |
Workflow: Main Menu, Workflow, File Contents, Memo's and Messages, Task Manager, Indexing to View Documents, Local User Setup, Correspondence Out. Miscellaneous: Registers: On-line webhelp | Tuesday, 21 August 2018 | 1 Day | Pretoria |
Items, Agenda, Advanced: Main Menu, Reports and Items Management, Items Workflow (Comments), Manage My Items (Create a new Item), Meetings: Item Management, Agenda Management, Minutes Management | Wednesday, 22 August 2018 Wednesday, 21 November 2018 | 1 Day | Pretoria |
Customer Care: Main Menu, Customer Care Management: Create Complaint Codes, Import CSV Files, Add Complaints, Edit on a Compliant/Complaint Code, Print Job Cards, Set a Reminder, Add Feedback, Close a Complaint, Do a Query Search in the Active List, Search for Complaints in History, Request Extension of Target Date, Recall a Complaint form History to Active List, Export Complaint list/ codes, Create a Line Graph of the top 10 Complaints/all Complaints, Print Reports, On-line webhelp | Moday, 10 September 2018 Thursday, 25 October 2018 | 1 Day | Pretoria |
IDP/SDBIP Management: Creating and manage the IDP ito mSCOA Creating and manageing POE in the SDDBIP, On-line webhelp | Monday, 22 October 2018 Tuesday, 20 November 2018 | 1 Day | Pretoria |
Risk Management; Legal Compliance; Browser Risk Management process Risk Planning Risk Identification Risk Analysis Risk Treatment/Responce Risk Monitor and Control Legal Compliance Portfolio of Evidence (POE) | Tuesday, 23 October 2018 Monday, 19 November 2018 | 1 Day | Pretoria |
System Administration: Main Menu, User Management, File Plan, Connecting, Back Up & Management, Company Setup, Document Setup, Mail Groups, Create Reports, Customer List, Disposal Schedule Setup, Structured Workflow, Complaint Codes CCM & Local User Setup. On-line webhelp | Thursday, 14 September 2018 | 1 Day | Pretoria |
Resolution Management Resolution workflow & Resolution Management. On-line webhelp | Thurday, 23 August 2018 Thursday, 22 November 2018 | 1 Day | Pretoria |
| Miscellaneous Functions: License Management; Vehicle License; CV Manager; Digital Scanner; Scanner Setup; Task Manager; Traffic Fines; Transport Permits. On-line webhelp | Thursday, 12 September 2018 | 1 Day | Pretoria |
| Contracts; SCM;
Tenders: Capture anhd manage SCM tenders and contracts, including POE, On-line webhelp | Tuesday, 11 September 2018 |